24/7 Service Available
Areas We Serve
Air Conditioning Repair
Air Conditioning Service
Air Conditioning Installation
Home Performance Energy Audits
Home Performance Energy Audits
Desert Diamond Mechanical
2501 W. Behrend Dr.
Phoenix, Arizona 85027
Write a review
My wife and I wish to complement Desert Diamond Mech for the outstanding team who worked with us. Our original service call went to Cody Dryer who came promptly and examined our 22 year old unit. He got it back in operation but told us that it was rapidly failing and would not last much longer. It failed within 30 days so we called Cody and he came right out to give us a price for a new Trane heat pump. It was a very fair price and the work was outstanding. We would never go to anyone else.
Woke up at 6 on a Sunday morning, house was 61 degrees inside and vents were blowing cold, called DDM around 6:30 and got an actual nice human being. Jeff, the technician was here by 9 as promised and 10:30 all fixed. Did you notice I said Sunday morning? Wow, how would I not appreciate this business? I'm warm. Thanks!
Very happy with DD. Frank and Austin were very thorough and professional. Had the Aerosol duck sealing process done. A++ service
Today Cody and Steve did a detail inspection on my air conditioning because of concerns I had. I am exceptionally pleased of there input and recommendations to help me. They are my team for sure. Thanks to Desert Diamond, people you can trust.
Cody and Jeff are dynamic! I had Desert Diamond come out to my house to repair some items found on my home inspection ( I purchased a new home). Prior to their arrival, the previous owner had already repaired the outstanding items but failed to inform me. When Cody and Jeff arrived to do the work they informed me that it appears the work had already been completed. We looked at the home inspection pictures against the pictures he took and what do ya know....the previous owner did repair it prior to our move in. Cody and Jeff could have very well said that they completed the work and charge me for repairs, but they were completely honest and showed me that the work had already been done and didn't charge me. Now that's customer service and integrity. I will definitely use them again and refer them to everyone I know. Thanks Cody and Jeff you guys are the best!
Very professional. They did exactly what they said. Installers Ben and Frank were very knowledgeable and explained step by step. They worked steady and left our home clean. I would highly recommend this company.
I had a new Trane unit installed by another company. Had nothing but problems 4 wks after install. I called Desert Diamond and asked for the most knowledgeable person. Steve came in and diligently examined everything. He diagnosed the problem and pointed out all the issues with the previous install job. He fixed everything and I am extremely happy. Steve is professional, knowledgeable and patient. Desert Diamond is an excellent company deriving its excellence from people like Steve.
the people at Desert Diamond did an excellent job changing out my A C unit. Steve, his assistant' and the installation crew Ben ,David and Frank were all professional and very good at there job. They went out of there way to explain and answer my questions. I would recommend them to everyone.
Desert Diamond Mechanical gives excellent service and products, highly recommended! Our Lyric thermostat quit working, called the office and a technician Rocky came on the same day. Replaced our thermostat with temporary one. Within 5 days Rocky came by to install our new thermostat “Nexia home Intelligence”. I appreciated that he put booties on his shoes every time he step into the house. He also cleaned up afterwards. He was knowledgeable and polite.
I love my new system. Steve, our salesperson was very nice and very patient with all my questions and Ben, the lead on the installation team was great. Thank you all so much.