24/7 Service Available
Areas We Serve
Air Conditioning Repair
Air Conditioning Service
Air Conditioning Installation
Home Performance Energy Audits
Home Performance Energy Audits
Desert Diamond Mechanical
2501 W. Behrend Dr.
Phoenix, Arizona 85027
Write a review
We had Steve come and service our ac/heat unit and he did a great job, he tied up loose connections that were never fixed from the start. Steve is a very professional services person, will recommend this company to anyone.
I want to thank Kevin Pepin for the excellent job he did on repairing my A/C. I called the office this morning. By 11:00 he was at my home and knew exactly what the problem was. In no time he had the unit fixed and cool air was once again flowing into my home. Thank you Desert Diamond for excellent service, excellent servicemen and excellent results. When it comes time to replace, I will definitely call you.
Very Honest, Professional, And Cody didn't mind me micromanaging/looking over his shoulder during the whole process. Cody educated me on how things work and how to measure readings and I learned very much from him.We used them for an install, but this time it was for a tuneup/check and we will continue using these guys and we highly recommend their services to friends and family!
We had a few issues that had required other AC contractors to work on our unit here in Phoenix. Having remembered Steve and the great work he did for us in January when trouble arouse again (different issue), Cody and Kevin came in for the past two days and REALLY saved the day.... Steve, Cody and Kevin came across as knowledgeable AND Professional in every way. From explaining what had to be done...to getting the job done right...the FIRST TIME. For us...Desert Diamond has our family as a client. For others out there who haven't had their experience...Well, I will sing their praises...early and often to all...
We have been using Desert Diamond Mechanical for a few years. We have always received prompt professional service. This year we decided to take advantage of Trane's financing and replaced both our 18 year old units. We couldn't be more pleased. We addressed our issues with hot spots. Carlo suggested some changes in duct work, added a new register, and 2 additional returns. Eighteen year problem- solved! Everyone we have felt with have been a pleasure. Thank you Desert Diamond Mechanical!
Our AC went out on a Friday night. We waited until morning to call our usual company but they didn't have any availability until Tuesday. They suggested I try Google to get someone out sooner. SO happy they did. I called Desert Diamond at 8:52am and Ernesto was at our house about an hour later. He diagnosed the problem in a matter of minutes and was out the door about 30 minutes after his arrival. He was very professional and friendly. Very fair price. He recommended a tune up and we will definitely contact Desert Diamond for that service, as well. Thank you for saving us from misery!
Very happy with service! Steve, Ben and Eric professional and courteous. Our A/C went out one week before our arrival in Phoenix with 100 degree plus temperatures. Everyone in the office and especially Steve helped explain all of our options and then worked with our daughter and son in law in and scheduled our initial service call and final installation. Always notified us of their arrival times for service. Also helpful follow up to make sure all was well when we arrived in Phoenix. Great job!
My name is Silvia Richter: I had reviewed several A/C contractors of which was pressured into signing up to get a new unit installed. LAST CALL MADE "DIAMOND DESERT MECHANICAL" was attended by Melanie set me up with Steve. Also Amanda and Melanie are GREAT @ POLITESteve, represents the company in a professional manner also very polite and precise informing me about the units, however did not feel pressured. Gladly signed up and the crew sent; Ben, Eric and the trainee were superb; very polite. MY HOUSE WAS VERY WELL RESPECTED AND BY ALL THE PERSONNEL...........All these young men deserve the highest praise, not only for the work performed but they too represent "Diamond Desert Mechanical" with the OUTMOST INTEGRITY AND PROFESSIONLISM and POLITENESS.I highly recommend "Diamond Desert Mechanical"ps: Replaced my old for a new Trane Unit. Reasonably priced
Cody was the technician that provided service today. Upon arriving he quickly diagnosed the problem, explained how he was going to trouble-shoot the issue and explained the solution. He brought the defective part down, explained to me how it worked and also gave me the specs for our AC unit for our convenience. He was friendly to our animals and visibly enjoyed being able to help. I will remain a future customer as long as technicians such as Cody are employed , outstanding customer service.
I seldom write a review, but this time I felt the need to show my appreciation. I had a non emergency issue with my A/C today and figured I would at least get in line for a service call asap. Within 3.5 hours, Kevin was at my door, ready to go. I was just hoping within a week. Kevin was very friendly, introduced himself, put his footies on and got to work. How he got his 6' body down that little hole to get under my manufactured home, I'll never know. Thank you very much!!